The following testimonials come from various clients either during the process of their project or at the completion of the work Carroll Landscaping, Inc. provided for them. They are addressed to our company as a whole, sales/project managers, specific foreman, and crews.
We want you to know that we sincerely appreciate all your hard work and expertise in making our back area with deck and patio so beautiful. It looks like a different place. Already our family can see how we will be celebrating many happy occasions there. We appreciate all you and Rick and Nick have done.
Terry and Linda G.
I would like to Thank you and your crews that came to my house over the past 3 years. My mother has been living with me since I have had your services. As of the last 3 years she had become very ill and was having trouble walking as well as balance problems. She was a small frame lady at her heaviest weight she was about 103 lbs. There were occasions when she would fall or I needed help moving her wheelchair, either because I was trying to keep her from moving or something else. Through this time period, the people who were at the house to cut grass or do other things would help. They would help me get her back in the car/house or help me pick her up. Whatever the task was, they were there to help.
I realize most places don’t want their employees to do this, but they saw a need and helped. I have movement problems myself, (double amputee). I always appreciated the help. I am writing to let you know she has passed away. We lost her on April 5, 2015. She was 91 years old. I just wanted you to know how much I appreciated the help I received from the different crews. I don’t know the names of the people but they know who they are. Please don’t yell at them for helping. I as well as they know what can happen, but sometimes you just have to do what is right.
Thank you so much,
August 12, 2014
I apologize for having taken so long to thank you for taking care of my pillar so promptly. It’s straight and safe, and a great relief… plus, it looks so much better! I’m grateful to the team who restored it and to Mr. Jones for responding so quickly to my call. Thank you again and have a great rest of the summer.
Thank you and your crew for a great job. Your folks went above and beyond to do a wonderful job. There has been lots of interest in the “new backyard.” All very positive.
Thank you for religiously taking care of our snow removal during our crazy winter snow fall. You guys are truly the best and we appreciate all that you guys did for us last winter. Dependability is really, really important to us and you guys have never let us down and you always hold up your end of the deal. Additionally, that you for starting our lawn service timely and for beginning our weeding. Using Carroll Landscaping has been hassle free and we are so glad we found you guys.
All the best,
Jason & Crystal B.
P.S. Thank you for automatically taking care of our billing and payments. We appreciate how easy you guys make paying for our services.
P.S.S… Please tell our lawn service guys that they are AWESOME! We really, really like their work and they are so dependable. They are the same guys from last year and we really appreciate them and all of their hard work. They are great guys. Thanks for assigning them to us!
We are extremely happy with our backyard landscaping job. As the weather warms-(finally!) we know where we will be spending all our spare time. The patio and sitting wall are awesome. The fieldstone path, steps, and boulder walls are spectacular and really tie the patio and garden all together. You were so friendly and enjoyable to work with – your great sense of humor didn’t hurt Kevin was always accessible and responsive to any questions or concern and your skilled, professional crew clearly enjoy their work!
Knowing we had estimates from other contractors, you admitted you weren’t “the cheapest guy in town” but guaranteed a top quality job and our complete satisfaction. We appreciate how you listened and helped us refine our vision for the space, unlike other contractors who push for a “cookie-cutter” job. Up front, you identified and resolved grading/drainage issues and the problem with the concrete step, issues that the other contractors never even raised. This definitely averted future problems for us!
We wanted an inviting informal backyard space to enjoy with family and friends and Carroll Landscaping more than delivered! Thanks again and we will happily recommend Carroll Landscaping to our friends and family.
Cindy and Jerry F.
I am writing to tell you how much we enjoyed working with you on this project. We absolutely love the new walkway and new landscaping. The new curved path, along with the circle designs have improved our front entryway tremendously. We’ve had many, many compliments and are so happy with the result. I told everyone how professional your team is. Not only did you finish the job on time, the guys kept the area neat, and were happy to make any last minute changes that I requested. We are pleased to recommend your company to all of our friends and neighbors. The end result…two very happy clients!!!
Thank you so much! It looks very nice. People stopped and looked at our house as they went in to Joss’s across the street.
My back yard looks absolutely beautiful and exceeded my expectations a thousand time over.
Mr. Bob Jones did a wonderful job in the design of how things should look when I the home owner truly did not know what I wanted. I had a kennel, deck, landscaping and patio built and they are gorgeous. The attention to detail was fantastic. The crew did perfect work. The two foremen that were in charge of the deck and landscaping were two of the hardest working professional men that I have ever come into contact with.
When I started this process I went and found about ten companies that I wanted to look at to redo my backyard. My first appointment was with Carroll Landscaping and that’s where I stopped. I knew as soon as I met Bob Jones that my search was over.
I will make sure that I let everybody know that if you want the best, don’t go any further than your company. I will be forever grateful to you for a beautiful back yard…thank you.
Skip and I want to thank you and your crew for the wonderful job that was done on our landscaping project. It was a large project and you and your crew kept it running smoothly. It’s completely changed the entire appearance of the house. The colors of the retaining walls, pavers and fieldstone tie in perfectly with our old farmhouse. You all did such a wonderful job of blending the new work with the existing stone. It’s exactly what I’d wanted to have that finished look. Our neighbors, friends and relatives can’t get over how beautiful it looks, and I can only imagine how great it’s going to look in the spring when the plantings all come back. Additionally, your placement of the boulders with the plantings is perfect! It was truly a joy to have such as nice crew at the house every day and thank goodness they liked dogs. I actually think the dogs miss them! Finally, the drainage work that you did for us in the fields has worked perfectly, for the first time in 18 years, no washouts!!!
Thanks so much! Happy Holidays
Karen & Skip P.
We want to thank you and Beth for the great landscape design plan, and Chris and his crew for their superb work on our wonderful new front porch, walkway, and flower beds. The end result is much better than we ever imagined. We have a whole new house! You did a marvelous job!
Several neighbors and passersby have commented on how nice the project turned out. We have mentioned the great work done by you and Carroll Landscaping to them and several of our friends. We will not hesitate to contact you and Carroll Landscaping to discuss any future projects.
Thank you for your guidance, thoughtfulness and professionalism throughout the project. Also, thanks again to all the folks who worked on the project.
Dan & Joanne F.
P.S.-Just a small aside in the realm of it’s a small world. A good friend, Tom (now residing in Easton and formerly of Lansdowne), mentioned that you recently discussed with him remedies for the retaining wall problem at the house he is selling in Lansdowne. He spoke very highly of your professionalism, job knowledge and candidness concerning the possible fixes.
I wanted to take a minute to applaud you and your staff on the exceptional quality I recently experienced while doing business with your company. I met Kevin Moore at the home show in Towson, MD last spring. There we discussed having a new stoop, walkway and path put in at my house. Kevin subsequently stopped by and provided a proposal. He was extremely professional with the presentation. I was so impressed with his sincerity and knowledge that we agreed to have the work done. The gentleman who arrived and did the work were exceptional at their trade.
Because of this experience, a couple of weeks ago I asked Kevin to help us figure out and fix a major drainage problem at my house. Once again Kevin arrived and spent a lot of time working out a solution to fix the problem. He promised to have a team at my home today around 8 AM. Right on que they showed up at 8 AM and began the work. I could not be happier with the great job all the men did.
During the job, Kevin stopped by 3 times to make sure that I was satisfied with the work and made sure there was nothing else I needed. (Of course I was fully satisfied with the work that was completed) I classify this as going above and beyond. You should feel proud to have employees like Kevin and the individuals under your employ whom I met while working at my home. Please congratulate Kevin for me not only for doing the job promised but in the most professional and courteous manner possible.
I have recommended your company to a few of my neighbors and will continue to do so. Thank you so much for conducting a business which earns the trust and confidence of your customers by providing quality people performing quality work.
Ellicott City, MD
When I came home tonight, I was blown away by the fantastic job your crew did on the patio. It looks gorgeous and really enhances the house. You had a brilliant concept to eliminate the step-up. Sandy said your crew is a pleasure to work with.
Carroll Landscaping…I just wanted to tell you all how much I love my new landscaping! When I got home from work last week I could not believe my eyes! I did not know if I was at the right house. My yard looks totally different from before. My neighbors say it looks beautiful and wanted to know who did the job. I told them who and I will definitely refer you to others. Thanks for a gorgeous yard!.
Sincerely, Sarah B.
It’s me again. You already heard from me once this year but each time I get another project completed, I feel like I need to write another letter.
In August I had a paver patio and stone walkway installed by Steve Sr., A.J., Steve Jr. and Doug. They worked really hard in all that heat and never took breaks other than for lunch. You should be proud to have this team working for you. The patio and walkway look terrific and I have had tons of compliments from my neighbors. I have actually run out of Kevin’s business cards – I am now giving out photocopies.
In September, I had the backyard landscaped – based on Beth’s wonderful design. I think that I told you this before but I will say it again: you are lucky to have her working for you. Justin, Doug and Gary did all the planting. Once again, this team was outstanding. Justin made sure that I knew how to care for all the different plants and you couldn’t get harder workers other than these three guys.
I know that your company will only get bigger because of the great teams that you have working for you. They get the jobs done quickly and they make your customers extremely happy. A happy customer will only get you more customers that you can make happy.
Ellicott City, MD